We know that not every company can have a Chief Information Officer available to help provide insights and expert advice on IT, helping to make the most sense out of technology and how it should be benefitting and streamlining your business. We’ve got you.
At DataComm, we have a full team of highly skilled engineers that help to maintain hundreds of Linux and Windows servers across multiple brands within the CyberLynk family of companies. Whether you need dedicated servers, Spam/Virus Filtering, offsite Data Backup, Website/Email Hosting, hosted phone systems, full network infrastructure, colocation or website design – we can make it happen.
We also have the technical brains and know how to handle things even outside of the scope of our many offerings above. Outside of our core, we can offer IT project consulting where we will investigate, consult and perform services on issues that are grinding your business to a halt and that you just need fixed. We want to help you and be a provided and trusted resource, so that means we will do what we reasonably can to assist.
Some of these things might be smaller and will only require us to remotely help you through an RDP (Remote Desktop Protocol) session with your server or screen sharing to each of your end user workstations.
Other projects can be larger or more involved that might require onsite visits and scopes, full overviews of other vendor-related quotes you’re trying to decide on or sometimes issues with an existing or new vendor that just doesn’t have a good handle on your network and how you operate.
For complex requests, we will provide you with our plan of action for the next step. Typically, we will communicate this in a support ticket and will need your approval before we take any action. Lastly, these out-of-the-box issues may take longer than normal to resolve, as we cannot give them the same priority as our fully managed clients and dedicated solutions.
Email us at firstname.lastname@example.org or call 262-784-2311 for more information on how we can come up with innovation solutions for your business today!