banking and financial
How Banks and Financial Agencies Can Benefit from VoIP
Companies operating under the banking and financial services umbrella have long been open to digitalization and improving how they interact with their customers. Many have found that leveraging the cloud allows them to nurture connectivity while fostering the development of better services like digital wallets and seamless fund transfers.
Unfortunately, using a traditional phone system can’t provide the features these firms need to succeed today. Both the banking industry and financial industry require communication solutions that aren’t only rich with features but are also secure while being flexible enough for use in various work environments.
This is where a hosted phone system such as VoIP comes in.
What is a Hosted VoIP?
Voice over internet protocol, simply called VoIP, is a technology that lets users make and receive phone communications using an existing internet connection. Rather than use a standard phone line, a VoIP-hosted phone system lets you call and communicate with others wherever you are from a cloud communication suite.
Such a system combines the features of business phones with that of texting and video conferencing. A fully managed phone system such as this provides both the financial and banking sectors with greater accessibility, flexibility, and scalability.
DataComm Plus provides IT consulting and managed networking solutions for small business owners. If you’re interested in leveraging a fully managed phone system in your office, get in touch with us today.
Benefits to bank on
Why VoIP for Financial and Banking Services?
Thanks to the ability to perform many banking and financial actions online, users today have more ways to perform these activities wherever and whenever they want. The problem here is that cybercriminals are also changing with the times.
Security is one of the main issues in the banking and financial industries. These problems have resulted in firms in both industries focusing on the following key areas:
VoIP Features That Can Benefit Banks and Financial Institutions
Given that prompt communication is crucial in the banking and financial industries, having a system that enables such activities is necessary. A VoIP business phone offers banks and financial agencies the following must-have features:
The Datacomm Difference
Both the banking industry and financial industry stand to benefit from leveraging fully managed phone systems in their institutions. The ability to communicate with their customers in real-time while making communications seamless can make a huge difference in improving their experiences.
With conventional phone systems slowly being phased out, it’s only reasonable to start investing in a telephony service that can keep up with today’s standards. VoIP is seen as the successor to the traditional phone channels that can work in tandem with the need to rapidly digitize financial services.
If you’re interested in setting up your own VoIP phone system, DataComm Plus can help. We provide IT consulting and managed networking solutions for business today.