VoIP Phone Systems for Healthcare

If you’re involved in running and managing the day-to-day operations of a practice or clinic, then you know how important the right phone system can bring to the table. Clear communication channels are extremely important and can save lives.

The bad news is that many healthcare facilities are still using conventional office phone systems that have severe technical limitations and outdated capabilities. Our systems guarantee to meet the demands of your business, improving business operations.

Find out more about how the right managed IT services will help your business succeed.

What is a Hosted VoIP?

Voice over internet protocol, simply called VoIP, is a technology that lets users make and receive phone communications using an existing internet connection. Rather than use a standard phone line, a VoIP-hosted phone system lets you call and communicate with others wherever you are from a cloud communication suite.

Such a system combines the features of business phones with that of texting and video conferencing. Whether you’re operating a small clinic, a mid-sized healthcare office, or a full-fledged hospital, VoIP can change the way you stay connected with your partners, patients, and clients.

DataComm Plus provides IT consulting and managed networking solutions for small business owners. If you’re interested in leveraging a fully managed phone system in your office, get in touch with us today.


Why VoIP for Healthcare?

Task management plays a crucial role in the daily operations of healthcare facilities. Without efficient processes, healthcare workers will find it difficult to deal with the growing demands of today’s patients.

A hosted VoIP system can improve the productivity and efficiency of organizations operating in the industry due to the many features it has to offer. For instance, auto-attendants can significantly reduce the need to redirect calls manually as these digital receptionists can quickly connect patients with their desired contacts.

To know how VoIP phone system can be of benefit to your whole company, we’ve listed some of the benefits below:

  • Business Agility

    Due to business growth and seasonal flexibility you can easily scale your fully managed phone system to adapt to your business climate without a headache.

  • Security and compliance

    Our clients are able to control business sensitive data and adhere to compliance mandates securely and efficiently while enabling staff to access the data when and how they need it.

  • Office mobility

    We help clients create secure applications and remote user experiences in a reliable and secure network for a mobile workforce that can extend to multiple healthcare facilities.

  • Application development

    By partnering with us. From the beginning, our managed IT support works within a set budget so our clients get exactly what their business needs without end of month surprises.

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VoIP Features That Can Benefit Healthcare Providers

Given that prompt communication is crucial in the healthcare industry, having a system that enables such activities is necessary. A VoIP business phone offers healthcare providers the following must-have features:

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    Unified communication

    A VoIP-hosted phone system allows employees to leverage various modes of communication and switch between them according to their needs. People can use chat, email, SMS, audio call, and video conferencing to collaborate effectively with colleagues and customers.

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    Advanced call capabilities

    Modern VoIP business phone systems offer features such as call hold, view caller ID, virtual numbers, contact lists, and integrated voice responses as a standard. All of these capabilities are designed to improve operational efficiency in healthcare facilities, as it enables employees to accomplish their communication needs all in a single interface.

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    Secure communication

    Data security is one of the most critical aspects that healthcare providers should consider. Traditional company phones lack the military-grade security protocols and features that hosted VoIP phone systems.

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    With countless calls received on a daily basis, healthcare providers need to incorporate an automated receptionist to accept such communications as they come in. Having an auto-attendant via VoIP phone system allows for call routing that directs callers to the right person or department.

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    Mobile communication

    Choosing a fully managed VoIP phone system means that you can make and receive calls wherever you are and whenever you need using a smartphone app.

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    Easy to Scale

    Most traditional phone systems of the past require establishments to purchase locked-in plans and costly equipment that often doesn’t match their needs. No one wants to spend money on solutions they don’t need, which is another reason why a hosted VoIP system was invented.


The Datacomm Difference

As you can see, a hosted phone system offers many advantages to healthcare facilities and their workers today. Small clinics, healthcare offices, and major hospitals can benefit from having the right VoIP solution incorporated as part of their communication channels.

If you’re interested in getting a VoIP phone system for your healthcare facility, we’ve got the experts for you. We specialize in providing IT consulting and managed network solutions that your clinic or office can leverage today.

With conventional phone systems slowly being phased out, it’s only reasonable to start investing in a telephony service that can keep up with today’s standards. VoIP is seen as the successor to the traditional phone channels that can work in tandem with the need to rapidly scale your business.

If you’re interested in setting up your own VoIP phone system, DataComm Plus can help. We provide IT consulting and managed networking solutions for business today.

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