Healthcare
overview
VoIP Phone Systems for Healthcare
If you’re involved in running and managing the day-to-day operations of a practice or clinic, then you know how important the right phone system can bring to the table. Clear communication channels are extremely important and can save lives.
The bad news is that many healthcare facilities are still using conventional office phone systems that have severe technical limitations and outdated capabilities. Our systems guarantee to meet the demands of your business, improving business operations.
Find out more about how the right managed IT services will help your business succeed.
What is a Hosted VoIP?
Voice over internet protocol, simply called VoIP, is a technology that lets users make and receive phone communications using an existing internet connection. Rather than use a standard phone line, a VoIP-hosted phone system lets you call and communicate with others wherever you are from a cloud communication suite.
Such a system combines the features of business phones with that of texting and video conferencing. Whether you’re operating a small clinic, a mid-sized healthcare office, or a full-fledged hospital, VoIP can change the way you stay connected with your partners, patients, and clients.
DataComm Plus provides IT consulting and managed networking solutions for small business owners. If you’re interested in leveraging a fully managed phone system in your office, get in touch with us today.
Benefits
Why VoIP for Healthcare?
Task management plays a crucial role in the daily operations of healthcare facilities. Without efficient processes, healthcare workers will find it difficult to deal with the growing demands of today’s patients.
A hosted VoIP system can improve the productivity and efficiency of organizations operating in the industry due to the many features it has to offer. For instance, auto-attendants can significantly reduce the need to redirect calls manually as these digital receptionists can quickly connect patients with their desired contacts.
To know how VoIP phone system can be of benefit to your whole company, we’ve listed some of the benefits below:
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Features
VoIP Features That Can Benefit Healthcare Providers
Given that prompt communication is crucial in the healthcare industry, having a system that enables such activities is necessary. A VoIP business phone offers healthcare providers the following must-have features:
Unified communication
A VoIP-hosted phone system allows employees to leverage various modes of communication and switch between them according to their needs. People can use chat, email, SMS, audio call, and video conferencing to collaborate effectively with colleagues and customers.
Advanced call capabilities
Modern VoIP business phone systems offer features such as call hold, view caller ID, virtual numbers, contact lists, and integrated voice responses as a standard. All of these capabilities are designed to improve operational efficiency in healthcare facilities, as it enables employees to accomplish their communication needs all in a single interface.
Secure communication
Data security is one of the most critical aspects that healthcare providers should consider. Traditional company phones lack the military-grade security protocols and features that hosted VoIP phone systems.
Auto-attendants
With countless calls received on a daily basis, healthcare providers need to incorporate an automated receptionist to accept such communications as they come in. Having an auto-attendant via VoIP phone system allows for call routing that directs callers to the right person or department.
Mobile communication
Choosing a fully managed VoIP phone system means that you can make and receive calls wherever you are and whenever you need using a smartphone app.
Easy to Scale
Most traditional phone systems of the past require establishments to purchase locked-in plans and costly equipment that often doesn’t match their needs. No one wants to spend money on solutions they don’t need, which is another reason why a hosted VoIP system was invented.
Expertise
The Datacomm Difference
As you can see, a hosted phone system offers many advantages to healthcare facilities and their workers today. Small clinics, healthcare offices, and major hospitals can benefit from having the right VoIP solution incorporated as part of their communication channels.
If you’re interested in getting a VoIP phone system for your healthcare facility, we’ve got the experts for you. We specialize in providing IT consulting and managed network solutions that your clinic or office can leverage today.
With conventional phone systems slowly being phased out, it’s only reasonable to start investing in a telephony service that can keep up with today’s standards. VoIP is seen as the successor to the traditional phone channels that can work in tandem with the need to rapidly scale your business.
If you’re interested in setting up your own VoIP phone system, DataComm Plus can help. We provide IT consulting and managed networking solutions for business today.
Customers stories
The Town of Delavan recently purchased a VoiP phone system from DataComm. We found they were very easy to work with, very patient with us making decision. We are very happy with our system. It has room for growth, and all of the options we wanted and more. The customer service is excellent, after putting in a service request it is done within 24 a few hours of our request. All of the representatives we worked with throughout the process were pleasant and very good at explaining our questions. I would highly recommend DataComm for your new VoiP system. - Dixie C. Bernsteen: WCMC - Town of Delavan Municipal Clerk -
I can’t thank you enough for the superb service today getting our voicemail system replaced. I know you are busy like us but you made it seem like S&K was your only customer. That’s how I try to have my people treat customers. Much appreciated! - Brian Kuhn - CFO of S & K Plumbing -
Having not had a new phone system in the office for more years than we can count, working with DataComm Plus’ staff in getting new phones was great. From the first call we made the DataComm Plus we felt at ease and trusted them to understand what we required in our offices. We had our new phones in within 3 weeks and knew how to use them right away. Installation was fast and efficient. Jessica and Heather were of great help. Our experience has been awesome and we truly appreciate it. Thank you. - Karen Klaus - Klaus Law -
Our Firm has been with DataComm Plus for over twenty (20) years, and we are very happy with the service we have been provided. We have received up-to-date technology news and prompt service. If we contact DataComm Plus with a problem, their service technicians are at our office within an hour of our phone call. DataComm Plus has provided us with excellent service for many years. - Gwyn Tenges - Martinizing Dry Cleaning -
We are thrilled with the knowledgeable and friendly service we received from everyone at DataComm Plus. Heather took what could have been a difficult situation with our phone provider and made it an easy and seamless transition. Her knowledge of how to deal with the change of plans and services were second to none – just the type of help we needed! Being a small, family business we were extremely concerned with cost. Heather listened to our needs and put us in a system that was budget-friendly. We are even saving money each month! We also have various levels on technological know-how amongst our employees. Once again, everyone we dealt with a DataComm Plus to anyone considering any type of phone system. Every so often a company comes along that truly provides you with exceptional service – that company is DataComm Plus! - Amy M. Roulier - Director of Marketing -
