VoIP Phone Systems for Manufacturing Companies

Manufacturing companies need reliable, top-quality technology and communication systems that can keep up with their day-to-day operations. This ensures that the entire workforce of the business can collaborate and communicate more efficiently and productively.

To help you make operations more efficient and effective, DataComm Plus brings you our hosted VoIP phone system for manufacturing companies. Our systems guarantee to meet the demands of your business, improving business operations.

Find out more about how the right managed IT services will help your business succeed.

What is a Hosted VoIP?

Voice over internet protocol, simply called VoIP, is a technology that lets users make and receive phone communications using an existing internet connection. Rather than use a standard phone line, a VoIP-hosted phone system lets you call and communicate with others wherever you are from a cloud communication suite.

Such a system combines the features of business phones with that of texting and video conferencing. A fully managed phone system such as this provides manufacturing companies with greater accessibility, flexibility, and scalability.

DataComm Plus provides IT consulting and managed networking solutions for small business owners. If you’re interested in leveraging a fully managed phone system in your office, get in touch with us today.


Why VoIP for Manufacturing Companies?

Thanks to the ability to perform many manufacturing actions online, users today have more ways to perform these activities wherever and whenever they want.

With a fully managed phone system, everyone in the organization will have a more efficient way to communicate with each other. This benefits the whole manufacturing company from the production team to the warehouse facilities to your customer success team.

To know how VoIP phone system can be of benefit to your whole company, we’ve listed some of the benefits below:

  • Business Agility

    Due to business growth and seasonal flexibility you can easily scale your fully managed phone system to adapt to your business climate without a headache.

  • Security and compliance

    Our clients are able to control business sensitive data and adhere to compliance mandates securely and efficiently while enabling staff to access the data when and how they need it.

  • Office mobility

    We help clients create secure applications and remote user experiences in a reliable and secure network for a mobile workforce that can extend to multiple manufacturing locations and offsite contractors.

  • Application development

    By partnering with us. From the beginning, our managed IT support works within a set budget so our clients get exactly what their business needs without end of month surprises.

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VoIP Features That Can Benefit Manufacturing Companies

Given that prompt communication is crucial in the manufacturing industry, having a system that enables such activities is necessary. A VoIP business phone offers manufacturing companies the following must-have features:

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    Unified communication

    A VoIP-hosted phone system allows employees to leverage various modes of communication and switch between them according to their needs. People can use chat, email, SMS, audio call, and video conferencing to collaborate effectively with colleagues and customers.

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    Advanced call capabilities

    Modern VoIP business phone systems offer features such as call hold, view caller ID, virtual numbers, contact lists, and integrated voice responses as a standard. All of these capabilities are designed to improve operational efficiency in manufacturing companies, as it enables employees to accomplish their communication needs all in a single interface.

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    Secure communication

    Data security is one of the most critical aspects that manufacturing companies should consider. Traditional company phones lack the military-grade security protocols and features that hosted VoIP phone systems.

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    With countless calls received on a daily basis, manufacturing companies need to incorporate an automated receptionist to accept such communications as they come in. Having an auto-attendant via VoIP phone system allows for call routing that directs callers to the right person or department.

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    Mobile communication

    Choosing a fully managed VoIP phone system means that you can make and receive calls wherever you are and whenever you need using a smartphone app.

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    Data analytics

    Many VoIP service providers have systems that can keep track of client communications data. For manufacturing companies, this feature means that they can improve how they serve their customers by building a more effective strategy based on the metrics their phone system provides.


The Datacomm Difference

Manufacturing companies stand to benefit from leveraging fully managed phone systems in their businesses so they are always on top of technology. The ability to communicate with their vendors and customers in real-time while making communications seamless can make a huge difference in improving their experiences.

With conventional phone systems slowly being phased out, it’s only reasonable to start investing in a telephony service that can keep up with today’s standards. VoIP is seen as the successor to the traditional phone channels that can work in tandem with the need to rapidly digitize financial services.

If you’re interested in setting up your own VoIP phone system, DataComm Plus can help. We provide IT consulting and managed networking solutions for business today.

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