Datacomm Plus has a local presence in Southeastern Wisconsin. That means if you’re having an issue or troubleshooting requires an onsite technician, we can roll wheels on the ground and get someone to your location when and how you need us. It’s another big element that sets us apart from our VOIP competitors. It also means we are deeply ingrained with the local community and those local SE WI businesses that we support. We also partner with several nonprofit organizations including churches, animal rescue organizations, homeless shelter and support institutions and local municipal governments.
Our quick and competent customer service team and network engineers always work on getting your VOIP platform updated whenever you need programming changes. We also have a hassle-free setup and installation process that includes our team doing all of the programming of the phone system for you (many VOIP platforms could require you to try and program it yourself.) Everything is also paired with our outstanding and reliable phone service.
Not only can we provide the local support you need, but we have our own datacenter! That is a big difference compared to so many competitors out there across the United States. We actually own the datacenter your software runs on. Many other VOIP providers are merely “agents” to a larger provider (check out this blog article) and are at the mercy of where those datacenters are located and who they are operated by.
Our datacenter is located in Milwaukee, Wisconsin (MKE1) and is wired right into the Internet backbone with BGP routing and multiple bandwidth providers, ensuring the fastest possible connection speeds for all our customers. It is classified as a tier 2 / 3 datacenter because it features redundant power, cooling, and Internet connections are just a few of the redundant systems in place to ensure you phone system is never offline.
We also have a secondary datacenter located in Phoenix, Arizona (PHX1).
If your business ever develops the need for a new feature you had never thought about before and you currently are on a VOIP platform with us – please reach out to our sales department at sales@datacommplus.com and we can assist you to see what options you may have of upgrading or transitioning to another VOIP platform that is more robust and suitable for your needs. We support and provision a variety of phone systems to meet all of your needs. You will never be forced into a phone system that does not fit your needs.
Our datacenters can host things other than VOIP as well! Check out some of the other hosting services like IT Consulting, website & email hosting, spam & virus filtering, colocation, virtual private servers (VPS), dedicated servers and much more. Datacomm Plus can be your one stop provider for all of your IT and Internet related services.
Call us at 262.784.2311 or email us at sales@datacommplus.com ! We’d love to help you and our Customer Advocates can meet with you virtually (COVID19) or in-person depending on your preference!
